Dispute Your Report

Dispute Your Background Report

If you believe that information in your background report is inaccurate, incomplete, or does not belong to you, you have the right under the Fair Credit Reporting Act (FCRA) and applicable state laws to dispute the information at no cost.
Personnelgraph will investigate your dispute, verify the accuracy of the information with the original source (such as a court or public records agency), and correct any inaccuracies.

Please use the form below to submit your dispute. Once received, our compliance team will begin reviewing your claim and will contact you if additional information is needed.

Before You Begin

To help us process your dispute as quickly as possible, please provide:
Your full name and contact information
The reference or report ID (if available)
A clear description of the item(s) you believe are incorrect
Supporting documentation (optional but helpful), such as:
Court records showing dismissal or expungement
Identification documents
Any documentation proving identity theft or inaccuracy

What Happens Next

Confirmation: You will receive a confirmation email acknowledging receipt of your dispute.
Investigation: We will investigate your dispute with the data source. This process typically takes up to 30 days, as required by federal law.
Outcome: We will notify you in writing of the results. If corrections are made, we will provide you with an updated copy of your report.

You will not be charged any fees for submitting or processing a dispute.

Your Rights

You have the right to dispute any inaccurate or incomplete information.
You have the right to submit additional evidence during the dispute process.
Information that cannot be verified must be removed or corrected.
You may contact us at any time to check the status of your dispute.