The Fair Credit Reporting Act (FCRA) is a federal law enacted to protect consumers (including job applicants) by regulating how their personal information is collected, used, and reported. When employers conduct background checks using a third-party agency—known as a Consumer Reporting Agency (CRA)—those background reports are legally classified as consumer reports under the FCRA.
Violations of the FCRA can result in lawsuits, statutory damages, and class-action liability. Major corporations, staffing firms, and small employers alike have faced penalties for not following proper procedures. Compliance is not optional—it’s a legal requirement when using criminal background checks to make employment decisions.
Employers must have a legitimate reason under the FCRA to request a consumer report. Employment-related screening is a permissible purpose—but only when conducted in accordance with FCRA procedures.
Before ordering a background check, employers must:
Provide the candidate with a clear and standalone disclosure stating that a background report may be obtained.
Obtain written authorization from the candidate.
This is not optional. Authorization is required by law for every individual that is screened.
If an employer may deny employment (or take any negative action) based in whole or in part on the background report, they must follow the two-step adverse action process:
Pre-Adverse Action Notice – Provide the candidate with a copy of their report and a summary of their FCRA rights.
Final Adverse Action Notice – After waiting a reasonable period, issue a formal decision.
Employers must work with reputable Consumer Reporting Agencies that ensure the accuracy of records. Personnelgraph uses court-direct access and AI-driven court selection to ensure searches are comprehensive and accurate.
Employers must apply background checks fairly and consistently across applicants to avoid discriminatory practices that may violate Title VII of the Civil Rights Act.
Personnelgraph is purpose-built to help U.S. employers remain compliant while accessing nationwide criminal history data quickly and accurately.
AI-Powered Court Selection
Our proprietary CourtScopeAI intelligently determines the proper court types and locations based on applicant history—helping employers avoid missed records or improper searches.
Automated Authorization System
Personnelgraph includes a built-in authorization workflow that allows employers to:
Send digital disclosure and authorization forms
Collect compliant electronic signatures
Maintain an auditable record as required under federal law
FCRA-Compliant Reporting and Adverse Action Tools
Our platform supports your compliance obligations by guiding you through the necessary steps if adverse action is considered.
The Fair Credit Reporting Act is designed to protect individuals’ privacy and ensure fairness in employment-related background screening. For employers, compliance is both a legal obligation and a best practice.
Personnelgraph makes FCRA compliance effortless by combining AI-powered background screening with built-in authorization and court selection tools. Whether you’re screening one candidate or thousands nationwide, Personnelgraph gives you the confidence to hire with accuracy, speed, and full regulatory compliance.
TrueFingerprints LLC is a Consumer Reporting Agency as defined by the Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681.
Consumers have rights under the FCRA and applicable state laws.
Learn more about your full rights on our Consumer Rights page.
To request or dispute a background report, click here to access the dispute form.
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